Returns, Refunds & Cancellation Policies

Cancelling Your Order

No goods purchased from our store can be returned unless you have the original Till slip, supporting proof of purchase and that the relevant  stock item is in exactly the same condition when purchased.

No item will be exchanged unless proof of purchase can be given.

If you wish to cancel your order you will need to contact Mangawhai Book Shop.


Telephone: (09) 431 4302

Please check the order confirmation email sent to you after submitting your order for detail of which Mangawhai Books & Gifts is processing your order. We cannot guarantee that it will be possible to cancel your order as it may have already been processed.

If we are able to cancel your order prior to dispatch, any charge to your credit or debit card will be refunded.

 Goods purcahsed can be cancelled whilst the customer is in the store, and proof of purchase from our store can be offered to us.